Google Workspace (G Suite) Administration Syllabus

Module 1: Introduction to Google Workspace

• Overview of Google Workspace (formerly G Suite)
• Editions and licensing
• Core applications overview
• Benefits of cloud-based collaboration
• Administrator roles and responsibilities

Module 2: Google Workspace Setup

• Domain registration and verification
• Google Workspace account setup
• Admin Console overview
• Initial configuration
• DNS configuration basics

Module 3: User and Organizational Unit Management

• Creating and managing users
• Bulk user creation
• Organizational Units (OUs)
• User lifecycle management
• User suspension and deletion
• Groups management

Module 4: Access and Identity Management

• User authentication
• Password policies
• Two-Step Verification (2SV)
• Single Sign-On (SSO)
• Identity management
• Security keys

Module 5: Gmail Administration

• Gmail settings and configuration
• Email routing
• Email forwarding
• Aliases and groups
• Spam and phishing protection
• Email compliance policies

Module 6: Google Drive Administration

• Drive settings management
• File sharing controls
• Shared Drives
• Storage management
• Data ownership transfer
• Drive security policies

Module 7: Google Calendar Administration

• Calendar sharing settings
• Resource calendars
• Meeting room management
• Appointment schedules
• Calendar permissions

Module 8: Google Meet Administration

• Meet configuration
• Security settings
• Recording management
• Live streaming options
• Meeting policies

Module 9: Google Groups Management

• Creating groups
• Access permissions
• Collaborative inboxes
• Security and moderation
• Group policies

Module 10: Device Management

• Mobile device management (MDM)
• Android device management
• iOS device management
• Endpoint management
• Device security policies
• Remote wipe and device controls

Module 11: Security and Compliance

• Security Center overview
• Security health checks
• Threat detection
• Data Loss Prevention (DLP)
• Context-Aware Access
• Compliance reporting

Module 12: Data Protection and Retention

• Backup concepts
• Data retention policies
• Vault overview
• eDiscovery
• Legal holds
• Data export

Module 13: Google Vault

• Vault setup
• Email retention
• Drive retention
• Search and investigation
• Legal and compliance requirements
• Audit capabilities

Module 14: Monitoring and Reporting

• Admin reports
• Audit logs
• Security reports
• User activity reports
• Storage reports
• Alert Center

Module 15: Application Management

• Managing Google services
• Service enablement and restrictions
• Third-party app management
• OAuth controls
• Marketplace applications

Module 16: Migration and Deployment

• Email migration
• Data migration tools
• Microsoft Exchange migration
• IMAP migration
• User onboarding strategies

Module 17: Automation and Scripting

• Introduction to Google Apps Script
• Admin SDK overview
• User automation
• Group automation
• Reporting automation
• API integrations

Module 18: Advanced Administration

• Multi-domain management
• Delegated administration
• Custom roles
• Advanced routing
• Enterprise policies

Module 19: Troubleshooting and Support

• Common Gmail issues
• Login and authentication issues
• DNS troubleshooting
• Drive synchronization issues
• Security incident response

Module 20: Capstone Project

• Configure a complete Google Workspace environment
• Create users and groups
• Implement security controls
• Configure Gmail, Drive, Meet, and Vault
• Generate reports and audits
• Perform migration and troubleshooting tasks